MaxChat

The Chat, Support & Customer Engagement Platform

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MaxChat – Chat, Support & Customer Engagement Platform

MaxChat is a powerful chat and customer engagement platform that helps you communicate with customers quickly and effectively on both desktop and mobile. It integrates seamlessly with any website and supports real-time messaging, voice notes, file sharing, automated replies, and smart chat routing to team members. Administrators can monitor conversations, visitor activity, and online status from a central dashboard. With customizable welcome messages, secure in-chat login, multilingual support, PWA compatibility across devices, and built-in security features, MaxChat streamlines support and enhances customer interaction at every touchpoint.

Some of the technologies used in MaxChat

PHP

UIkit

And more

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Features Available in MaxChat

Manage Conversations

Search for conversations, delete messages, view users’ online status and see when they are typing in real time

Receive and send voice messages

Users can easily send voice messages through mobile phones or computers

Receive and send files via upload

Users can easily send and receive files through the chat software

Automatic message sending

Sending automatic messages outside office hours or in case of non-response to the user's message

Create managers

Create infinite managers to reply to users and automatically assign and explain conversations between managers

Email miss conversations

When sending messages outside office hours, the text of the conversations will be emailed automatically

Registration and Login

Allow visitors to register and log in directly from the chat. Personalize the registration form with custom fields, and require registration before starting a chat

Welcome Message

Send a welcome message the first time a user visits your website and opens the chat

Android, iOS, Windows and Mac

The MaxChat admin area is a progressive web app that can be installed on Android, iOS, Windows and Mac

Display user information

Collect and display the following user information: operating system, browser, location (with map), IP address, local currency, local time, and current page

Routing and managers Assignment

Auto-route chats to managers fairly or let your users select their preferred manager

Multiple websites in one panel

The possibility of managing and setting up the chat system on several different websites with different servers in one panel

Design Customization

The possibility of customizing your chat design and layout to create your own branded chat

Software security

Implementing the latest technologies and security technologies in the software and updating with the latest security threats

CSRF Protection

Protecting from cross-site request forgery (CSRF) attacks and use in all commands to the database

Multilingual Software

This Software has been translated into several languages (EN, DE, AR, GE, FA) and it is possible to add any other language

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Views of the MaxChat

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